Case Studies - E-Business OPD / ISV / Offshore | E-business | Design Portfolio
     
     
  Indian Subsidiary of the German Door Control Technology company  
     
 

Client

      
  The client is an Indian subsidiary of the German- based company dealing with Door Control Technology. The client is the world leader in Door Control Technology and Systems.  
     
 

Business Requirement

      
  The client wanted an application that would enable them to manage and monitor the sales activities of their company effectively. Additionally, they also required their solution to be operational within the shortest possible time.  
     
 

Technology Solution

      
 
ANGLER studied the client's product categories, sales force hierarchy, and specific sales processes in order to develop a solution. ANGLER customized its web-based CRM product to cater to the clients requirements.


ANGLER CRM software has been modified to suit the client’s requirements of Project Monitoring System (PMS) and provides the following features:
Project Data & Stage wise Tracking of Data
Customer Data Management
Schedule Activities / Tasks and becomes your personal secretary

The CRM solution had several features specifically designed to take into account the processes being followed at the client's organization. The PMS covers the activities of Customer Management, Contact Management, Project Opportunity Management, Activity Management, Reporting and Analysis.

It was also designed to be easily scaleable to meet their future enhancements and needs.
 
     
 

Benefits

      
 
The customized CRM tool had a lot of innovative features. It allowed the management to monitor the progress of all sales related activities. Additionally, the solution allowed the management to
Profile key clients and their contact persons 
Track and analyze sales opportunities
The client had several additional benefits like cost reduction due to the implementation of the CRM solution.
 
     
   
     
     
 
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