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Online Order Status Reporting Solutions
Online order status reporting solutions for a leading Boiler Manufacturer in India
Key Achievements
- Facilitate customers to get the latest information
- Provides complete transaction history
- Offers online user registration, service order creation & service order status
Client
The company are in the fore front of meeting the requirements of a wide spectrum of industry with their products and services. Be it Boilers for Power Generation or for Steam Generation in Process Industries, they have the expertise and experience of over two decades. Boiler Auxiliaries that include Fans, Electrostatic Precipitator, Cooling Towers, Fuel Handling Systems, and Water Treatment Systems are also in their repertoire.
Challenges
Client was planning to extend the customer support by providing the Order Status Reporting to Customers. This would facilitate their customers to get the latest information at any point of time.
What We Did
ANGLER provide a web portal that had the following feautres:
- Â Â User can upload the information to the portal in a define format
- Â Â User can create customers for them to access the portal
- Â Â Users can access the portal based on their roles and privileges
- Â Â Customers can view the status of their contracts
Technologies Used.
Results
Customers can get the recent information at any point of time without manual information.
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