Client

Client has been helping lending institutions to reach their short & long term goals for the past 36 years by providing best loan management software, they are the global leader in providing financial software, it helped many of their customers in protecting data, making their offices more efficient, simplifying the financial analysis and in increasing the profitability, etc.,.

Challenges

Client wants our testing services to perform UI Testing, Functional Testing, Integration, testing, System Testing and Security Testing for their loan management software that would fulfill all the necessities of the loan servicing agencies / organizations. All the loan servicing aspects should be covered by the software application testing, starting from the customer loan application creation to loan disbursement and management.

They also required a provision for creating different user groups who have different level of rights. Customer should be able to submit their loan application from online interfaces and as well through traditional paper application. All the customer details should be maintained on the application and when an existing customer applies for a loan, all his/ her details should be auto filled.

There should be provisions for pulling the credit bureau reports from the different APIs and based on the report details, users should be able to make decision on the loan applications whether to approve / reject. Customer should be able to make their payments through different tender types like, cash, card, cheque and ACH. All the customer details, applications, loan payments etc needs to be maintained on the system and the users should be able to view the history of these details at any time.

What We Did

Aggressive testing has been done on Privilege functionality. Testing is performed to manage different clients with their loan related details. There will be different user types who have different level of rights on the application like superadmin, company admin, branch admin and branch user. We also Tested Customers they would provide their application data through online application or through a traditional paper application. Online application links would be provided on the secured website of the clients. Branch users would feed the customer details and provide account nos to them. After adding the details, verification of the application would be done by pulling different credit reports from the third party interfaces. After reviewing the reports, status would be provided to the applications like approved, counter, denied and etc.Tested Branch user details will be saved in the completed application of customers and it will be listed in the application queue. Branch admin will be able to do the approval of the loan applications. For the approved applications loan offer would be sent and once the offer is accepted loan amount would be disbursed to the customers. For the rejected applications, adverse notice would be sent with the reason. After the loan disbursement, payment of the loans would be tracked through the system. For the already existing customers, customer details should be auto filled based on the input provided like SSN / Customer id etc. etails at any time.

Technologies Used.

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Results

• Security is ensured by doing security testing.
• GUI testing completed to ensure the User Friendliness of the application
• Field level and functional level testing done on the registration and privileged modules
• Tested the Data flow based on the privileges given by super admin
• Tested branches / users can be created and maintained under single company.
• Tested Credit bureau enquiry and reporting in getting whether the accurate debt and obligation details of the customer and hence the customer's financial status is clear before providing the loan.
• Tested whether the Application can be used on all kind of devices and browsers as it is developed using the responsive design technology.